access keys, skip navigation=S, home=1, search=4, feedback=9 skip to content
home
feedback


An image of rolling hills

Delivering government services to rural communities

The Government Access Program (GAP) is a state government initiative to give people living in country towns similar access to services and information as city residents. The program delivers services and information on behalf of a range of state government agencies using Government Access Centres.

What are Government Access Centres

Government Access Centres (GACs) are existing government service outlets which have been assigned as one-stop shops for a range of government services. They provide convenient face-to-face, customer focused information and services for rural and remote communities.

Function of the Government Access Centre

Image: Map of Australia

Your Government Access Centre can:

  • undertake agreed transactions on behalf of various state government agencies
  • provide information on a range of government activities and services
  • organise referrals and appointments for visiting agency staff
  • help you get expert advice